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slider-element Servicing country Victoria and southern NSW. Central Victorian Mercantile
Based in Bendigo, servicing Australia No job too big or small No collect, no charge Firm but fair Fast and reliable
Debt Collection Lockouts Reposessions Field Calls Process Serving

Central Victorian Mercantile (CVM) is an established mercantile agency specialising in Debt Collection, Repossessions, Process Serving, Field Calls and Lockouts.

Our experienced agents offer a high standard of expertise and years of service in the mercantile field.

Our agents complete compliance training through Beebox Training and adhere to all statutory legislation and industry guidelines.

Based in Bendigo, our team service all regional Victoria and southern New South Wales, and have NSW licensing.

We are a member of the Institute of Mercantile Agents Australia (IMA).

CVM adopt the ACCC & ASIC Debt Collection Guidelines, along with the IMA’s Best Practices Guide for Repossessions.

For enquiries or further information, please contact us.

We look forward to working with you.


Debt Collection

If all attempts of yours have failed to have your debtor pay their invoices, pass your outstanding accounts onto us and we will act on your behalf so as to save any further disruption to your business. ‘No Collect, No Charge’. Contact us for further enquiries.
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If all attempts to recover the debt have failed, CVM will attend the address to execute a repossession authority. The repossession process is completed with a high level of professionalism, which is both sympathetic to the customer’s situation, but very mindful of the required outcome.
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Process Serving

Serving complaints, Summons and other documents as issued by the state and federal courts. All effort is made to interview current occupiers and/or neighbours ensuring forwarding addresses are recorded for future service. Detailed attempt affidavits are prepared if the service is unsuccessful.
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Field Calls

Attending debtors address in order to confirm residency, contact details and making request for repayment of debt. Phone contact is also conducted.
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Brown wants to step up state's debt collection

Pamplin Media Group - 16 hours ago
Kate Brown announced plans Thursday to direct state agencies to step up their debt collection efforts. As of June 30, 2016, the state was owed about $3.3 billion for things such as unpaid fees,...

Gov. Kate Brown seeks savings in collective bargaining, debt ...

Statesman Journal - 1 day ago
Brown announced plans to clamp down on public employee bargaining, collect debt owed to state and stabilize PERS...

CFPB sues four online tribal lenders over alleged illegal debt collection

American Banker - 1 day ago
The Consumer Financial Protection Bureau sued four online tribal lenders on Thursday for allegedly illegally collecting debts in 17 states where small-dollar installment loans are prohibited by state...

How to get a debt collector off your back

CNBC - 1 week ago
A third of consumers has been contacted by a creditor or debt collector in the past 12 months, according to a report from the Consumer Financial Protection Bureau. Of those consumers who had contact,...

What you should know about illegal and fake debt collectors

KOMO News - 3 days ago
Consumers across the country are being targeted by debt collection companies that may already have a lot of your personal information. But, that doesn't mean the collectors are following law. In...

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