Australia-wide service
Call our Bendigo office: (03) 5400 1281

Central Victorian Mercantile

Professional field services across Australia.

Reliable people in the field. Clear communication in the office. Detailed reporting that helps you act with confidence.

Established 2011IMA memberAustralia-wide network
Central Victorian Mercantile office frontage at Centreway Arcade in Bendigo
Bendigo basedServing clients Australia wide
A visible home in regional Victoria.National service, coordinated by our team.

Field work you can rely on

Professionalism in every attendance. Clarity in every report.

CVM supports banks, finance companies, law firms, government bodies, councils, insurers and mercantile agencies with dependable field services. We combine practical experience with disciplined reporting, strong communication and a genuine commitment to doing the work properly.

Our services

One trusted team for work in the field.

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Asset Recovery & Repossessions

Professional recovery of vehicles, machinery, equipment and other secured assets.

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Process Serving

Timely service of legal and formal documents, supported by clear reporting and affidavits of service.

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Field Calls

Discreet attendance to re-establish contact and verify information in the field.

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Field Collections

Professional face-to-face engagement for payment, proposals, hardship and updated information.

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Evictions, Vacant Possession & Property Services

Coordinated attendance, property security, documentation and supervised access services.

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Asset Inspections & Floor Plan Audits

Detailed identification, condition reporting, photographs and audit support.

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Why clients choose CVM

Reliable follow-through, especially when the work is difficult.

Regional assignments, sensitive conversations and complex recoveries demand sound judgement. Our team brings a consistent professional standard to every instruction.

About CVM
01

Clear communication

Timely updates, practical advice and a responsive office team.

02

Detailed reporting

Accurate, useful reports supported by photographs and field observations.

03

Regional capability

Direct coverage across extensive regional areas, backed by a national network.

04

Professional conduct

Respectful, lawful and safety-conscious engagement with clients and the public.

The 2026 IMA Repossession Agent of the Year award presented to Kylie WaterreusRepossession Agent of the Year Award 2026 badge

Industry recognition

2026 IMA Repossession Agent of the Year.

CVM manager Kylie Waterreus received the inaugural IMA Repossession Agent of the Year award in recognition of professional skill, integrity, legal awareness, safety and the management of complex recoveries.

The award reflects the same standards Kylie promotes across the wider CVM team—from client communication and ethical conduct to the quality of every field report.

Our standards and compliance

Australia-wide coverage

Local knowledge. National reach.

Now providing our full range of field services across South Australia’s Riverland, including Renmark, Berri and Loxton.

Our own agents cover most of Victoria, extensive regional areas, parts of southern New South Wales and the Riverland region of South Australia. Beyond our direct-agent region, CVM coordinates instructions throughout Australia through an established network.

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Every state
& territory
Service coordinated from our Bendigo office

Ready to discuss an instruction?

Tell us what you need and where.

Our team will confirm coverage, requirements and the next practical step.

Contact CVM