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slider-element Servicing country Victoria and southern NSW. Central Victorian Mercantile
Based in Bendigo, servicing Australia No job too big or small No collect, no charge Firm but fair Fast and reliable
Debt Collection Lockouts Reposessions Field Calls Process Serving

Central Victorian Mercantile (CVM) is an established mercantile agency specialising in Debt Collection, Repossessions, Process Serving, Field Calls and Lockouts.

Our experienced agents offer a high standard of expertise and years of service in the mercantile field.

Our agents complete compliance training through Beebox Training and adhere to all statutory legislation and industry guidelines.

Based in Bendigo, our team service all regional Victoria and southern New South Wales, and have NSW licensing.

We are a member of the Institute of Mercantile Agents Australia (IMA).

CVM adopt the ACCC & ASIC Debt Collection Guidelines, along with the IMA’s Best Practices Guide for Repossessions.

For enquiries or further information, please contact us.

We look forward to working with you.


Debt Collection

If all attempts of yours have failed to have your debtor pay their invoices, pass your outstanding accounts onto us and we will act on your behalf so as to save any further disruption to your business. ‘No Collect, No Charge’. Contact us for further enquiries.
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If all attempts to recover the debt have failed, CVM will attend the address to execute a repossession authority. The repossession process is completed with a high level of professionalism, which is both sympathetic to the customer’s situation, but very mindful of the required outcome.
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Process Serving

Serving complaints, Summons and other documents as issued by the state and federal courts. All effort is made to interview current occupiers and/or neighbours ensuring forwarding addresses are recorded for future service. Detailed attempt affidavits are prepared if the service is unsuccessful.
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Field Calls

Attending debtors address in order to confirm residency, contact details and making request for repayment of debt. Phone contact is also conducted.
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Debt collection program explained

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